Frequently Asked Questions
Why do I need my chimney or flue cleaned?
Creosote is a substance formed by solid fuel combustion. Creosote and resin build up can
cause flue fires. It is formed when wood is burned incompletely. A smokey fire without enough
oxygen emits a lot of unburned tar vapours that can condense inside the flue and stick to it.
You can reduce creosote build up by providing adequate combustion, which will encourage
a hot, clean-burning fire.
How often should I have my chimney or flue cleaned?
As a general rule flues required cleaning annually if burning 24/7 or every second season if
only burning in the evenings. This rule will vary depending on the quality of the firewood
burned and the way in which you operate your fire (for example, slow combusting will require
the chimney to be swept more often).
Open fireplace chimneys should be swept every second season depending on frequency of
use. Don't wait until you're having trouble or setting off smoke alarms. Chimney sweeping
and flue cleaning should be considered as part of regular household maintenance.
When is the best time to have my chimney or flue cleaned?
The best time to have your chimney or flue cleaned is after the winter season (Sep to Mar).
This will not only ensure prompt service, but also minimize the damage and corrosive effects
of creosote residue and condensation left in the firebox and flue system during the off-season.
Don't wait for something to go wrong. Regular maintenance, including cleaning/sweeping,
should be carried out for maximum efficiency and heating.
I leave for work early in the morning, what time do you start?
Our first appointment is generally at 8am. Many clients leave for work or school runs once I've
arrived and I secure the property before we leave. Some clients leave a key and we've only
ever spoken on the phone.
A family member or friend could also be arranged to meet us at your home.
I own a rental property with a fire, can you clean those?
Yes, of course. We are happy to deal directly with you, the landlord or via property managers
and real estate agents.
We will arrange a suitable time with your tenants and invoice you directly or via your property
managing agency.
How long do you take to clean?
I allow up to an hour for most jobs. Some are much quicker, some take a bit longer.
The time required can vary depending on which model of combustion heater you have and
the ease of access to your roof.
Open fireplaces take some time to set up using drop cloths etc before cleaning.
Will you make a mess?
I use drop cloths on surrounding floors and will drape furniture and your television if required.
I bag creosote, soot and ash and dispose of it in your outside rubbish bin.
“Sweeping the Adelaide Hills, Eastern and Southern Suburbs since 1982”
Chimney and Flue Cleaning
Telephone: 0409 868 144